Submit a request
Technical support is available Monday - Friday from 9am to 6pm, Pacific.
Responses outside of those hours will be limited.
Before submitting a request, take a look at our 20 most frequently asked questions.
Have you updated your firmware? Please make sure your firmware is updated. Update Instructions.
If your question is about a specific flight, please send the diag.dat and paramlog.dat logs so we can investigate faster. Our support system has a maximum attachment size of 20 MB, so please upload the files elsewhere and share the link with us if your files are larger.